Terms of service
Terms of Service
Welcome to KNDLÉ. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our services.
Overview
KNDLÉ offers handmade candles, concrete décor, wax sachets, hampers, and related lifestyle products. Throughout the site, the terms “we,” “us,” and “our” refer to KNDLÉ.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
Online Store Terms
By using this website, you confirm that:
• You are at least 18 years old or using the site under parental supervision
• The information provided by you is accurate and complete
• You will not use our products or services for any unlawful purpose
Product Information
All products at KNDLÉ are handmade. Slight variations in:
• Color
• Texture
• Shape
• Fragrance intensity
• Finish
are natural and not considered defects.
We make every effort to display product colors and images accurately, but actual colors may vary slightly depending on screen settings and lighting.
Pricing & Payments
• All prices are listed in INR (₹).
• Prices may change without prior notice.
• We reserve the right to modify or discontinue products at any time.
• Payments must be completed before order processing and dispatch.
Shipping & Delivery
Shipping timelines are estimates and may vary due to courier delays or unforeseen circumstances. Please refer to our Shipping Policy for complete details.
KNDLÉ is not responsible for delays caused by third-party courier services.
Returns & Refunds
Due to the handmade and fragile nature of our products, returns or exchanges may not be accepted unless the item received is damaged or incorrect.
For damaged items, customers must contact us within 24 hours of delivery with proper photos/videos as proof.
Intellectual Property
All website content including:
• Brand name
• Logo
• Product photographs
• Designs
• Text and graphics
belongs to KNDLÉ and may not be copied, reproduced, or used without written permission.
User Conduct
You agree not to:
• Use the website for illegal activities
• Attempt to harm or disrupt the website
• Copy or misuse our content
• Submit false or misleading information
Limitation of Liability
KNDLÉ shall not be held liable for:
• Indirect or incidental damages
• Allergic reactions or misuse of products
• Delivery delays
• Temporary website interruptions
Customers are responsible for following proper candle safety practices.
Governing Law
These Terms of Service shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Bangalore, Karnataka.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.
Contact Us
For questions regarding these Terms of Service, contact us at:
📧 Kndlecandles@gmail.com
📱 Instagram: @_kndle_
🌐 www.kndle.in